Shipping policy

Shipping Policy

Delivery delays may occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking: Once your order has shipped, you will receive a shipment confirmation email with tracking details.

Customs, Duties, and Taxes: Opaluxe is not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages & Lost Packages: Opaluxe is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Retain all packaging and damaged goods for claims processing.

Returns & Exchanges: For return and exchange information, please refer to our [Return Policy].